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A design and usability blog: Signal vs. Noise (by 37signals)
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"This is Signal vs. Noise , a weblog by 37signals about design, business, experience, simplicity, the web, culture, and more. Established 1999 in Chicago. Visit the Product Blog for more information on our products.
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Jul 9 2009
Ryan
1 comment Latest by dreamdust
There is actually a useful tool inside Wolfram Alpha, which hopefully will be exposed someday. Unfortunately, this would require Stephen Wolfram to amputate what he thinks is the beautiful part of the system, and leave what he thinks is the boring part.
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Wolfram Alpha and hubristic user interfaces . There’s a ton of gold in this article including the pitfalls of natural language input, the differences between predictable and unpredictable search results, and an insightful take on the “demo illusion” that can blind designer-developers to faults in their own UI.
Jul 8 2009
37signals
11 comments Latest by JF
Jason’s talk at Big Omaha 2009
The end of the edge case
Jason
Jul 07
24 comments Latest by JF
An interesting thing happens when your customer base reaches a certain size: You cease having edge cases. I think we’ve probably been at that point for a good year now – maybe longer – but we’ve really felt it recently.
Mistakes, bugs, incompatibilities, and related issues that used to affect a handful now affect hundreds. 1% is a real number now.
This requires some organizational change. More caution, more testing, more contingency planning, more disaster planning. These are good things in one direction and frustrating"
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